Reviews

Had an appointment for Friday morning , my check engine light was on. I get to the shop and they informed me I couldn’t wait I had to drop the truck off for a diagnostic test and the truck would not be ready until Monday at the earliest . I’ve never heard that with an appointment. Also never heard of a diagnostic test taking 3 days. I called Monday morning to get a status on my truck and was told they hadn’t had a chance to get to it yet. And rushed me off the phone. Tuesday I called and asked to speak to the service person and he never answered. I called back 2 hours later- same thing. So I went up to the shop to speak to him personally or a manager at this point. I waited around for 15 minutes before he showed up. He tells me they repaired some outstanding recalls and that the radiator hose needed replacing and the truck would be ready today or tomorrow. I left and received a call that the truck would be ready 2 hours after I left. I guess since my vehicle is under warranty, there was no rush to repair it. The communication was terrible on their end and the repair for something that simple should not have taken 4 days.

Every thing was excellent and service was fast

Melonie and Service staff professional and very kind

The service adviser Chris kept us informed and up to date on the repairs for our truck.

Everyone was very helpful and friendly. They worked hard at making a dream of owning a brand new vehicle come true

For a Saturday it was a fast service

With the assistance from James Norton made everything smooth without any confusion. He stayed in communication with me throughout the process of my vehicle being serviced and kept me updated with any changes. Thank You James. Great job.

Amazing experience I am in love with car

Tim Cato was excellent. Vincent on the Warrenty department was good as well. The Finance Department was good too. Although with my credit score, I should have gotten a lower rate

I really appreciate Gerald for taking time to walk me through the process.